Konsep Total Quality Management Edward Sallis dalam Perspektif Pendidikan Islam
Abstract
Total Quality Management (TQM) is the integration of all functions of the organization into a holistic philosophy that is built on the concept of quality, teamwork, productivity, and customer satisfaction. Elements of TQM according to Edward Sallis are the improvements made continuous; elements of Kaizen (Kai = change and zen = good), which is a philosophy that focuses on the development and refinement is ongoing or continuous in the organization; elements of culture change; inverted organizational elements, namely the chain of effective internal-external where when a concept was successfully executed then there are enormous implications for the organization and the pattern of relationships that exist within it; elements maintain relationships with customers as well as meet the needs and desires of its customers; element colleagues as customers; elements of internal marketing; the element of professionalism and customer focus; elements of developing and maintaining the quality of learning. From the perspective of Islamic education, the TQM keywords correspond or coincide with the values of Islam. Quality in Islam is not only for life in the world alone, but includes also the hereafter. Islam has always stressed his people to do the job as well as possible, so that the job quality (Surat al-Kahf: 30; Surat an-Naml: 88; Surat al-An'am: 152; Surah Al-Maidah: 8; QS Az- Zumar: 9; Surah Fatir: 28).References
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Al-Bukhari, Abu Abdullah Muhammad bin Ismail bin Ibrahim bin al-Mughirah bin Bardizbah al-Ju'fi (2001). Shahih al-Bukhari, jilid. 2. Beirut: Dar al-Fikr
Al-Marwazy, Husein ibn Harb (tt). Al-Birr wa al-Shillah li al-Marwazy. Beirut: Dar al-Fikr
Al-Maushuly, Abu Ya’la (tt). Musnad Abu Ya’la Al-Maushuly. Kairo: Maktabah al-Mu’assasah al-Islamiyyah
Al-Syaibany, Omar Muhammad Al-Toumy (1979) Falsafah Pendidikan Islam, terj. Hasan Langgulung. Jakarta: Bulan Bintang
Al-Thabrany, Sulaiman ibn Muhammad (1998). Al-Mu’jam al-Usath li al-Thabrany. Jilid 4. Beirut: Dar al-Fikr.
At-Tabrizy, Abu al-Khabr Badal ibn Abi Ma’mar (2006). Al-Nashihah li al-Ra’i wa al-Ra’iyah li al-Tabrizy. Kairo: Maktabah al-Imamah
Dahlgaard, Jens J., Kai Kristensen, Gopal K. Kanji (2002). Fundamentals of Total Quality Management Process analysis and improvement. London and New York: Taylor & Francis
Drucker, Peter F (1986) Management: Tasks, Responsibilities, Practices. New York: Truman Talley Book
Edward Sallis (2002). Total Quality Management in Education. London: Kogan Page Ltd
Engkoswara dan Aan Komariah, (2010). Administrasi Pendidikan. Bandung: Alfabeta
Gaecia, Daniel (2009). Quality Management. Delhi: Global Media
George, Stephen & Arnold Weimerskirch (1998). Total Quality Management: Strategies and Techniques Proven at Today’s Most Successful Companies. New York: John Wiley & Son, Inc.
Hoyle, David (2007). Quality Management Essentials. Burlington: Elsevier Limited.
Kimber, Raymond J., Robert W. Grenier, John Jourdan Heldt (1997). Quality Management Handbook. New York: Marcel Dekker, Inc.
Mauch, Peter D. (2010). Quality Management: Theory and Application. London and New York: Taylor & Francis.
Morgan, Colin (1999). Total Quality Management in the Public Sector: An International Perspectives. Buckingham: Open University Press.
Mulyadi (2010). Kepemimpinan Kepala Sekolah dalam Mengembangkan Budaya Mutu. Malang: UIN-Maliki Press
Muslim, Abul Husain Muslim bin al-Hajjaj al-Naisaburi (tt). Shahih Muslim, jilid 2. Beirut: Dar al-Fikr
Nasr, Sayyed Hossein (1994) Islam: Tradisi di Tengah Kancah Modern. Bandung: Mizan
Qomar, Mujamil (2008) Epistemologi Pendidikan Islam: dari Metode Rasional Hingga Metode Kritik. Jakarta: Erlangga
Qutb, Muhammad (1993). Sistem Pendidikan Islam. Bandung: Al-Ma’arif
Tanjung, Mohammad Adi (2011). Manajamen Lembaga Pendidikan: Multi Pendekatan dan Metode. Jakarta: Erlangga
Yang, Ching-Chow (2010). Six sigma and Total Quality Management. Dalam, Abdurrahman Coskun (Ed.), Quality Management and Six Sigma. Rijeka: Sciyo.
Published
2016-11-01
How to Cite
DARIFAH, Udung Hari.
Konsep Total Quality Management Edward Sallis dalam Perspektif Pendidikan Islam.
Online Thesis, [S.l.], v. 10, n. 1, nov. 2016.
ISSN 2548-7361. Available at: <https://www.tesis.riset-iaid.net/index.php/tesis/article/view/14>. Date accessed: 06 june 2026.
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